What Does Mediation Mean?
Mediation is a structured, dynamic, interactive process through which disputing parties in negotiating conflict effectively resolve conflict by the application of innovative negotiation and communication techniques. All participants in mediation must actively participate in this process so that constructive exchanges between them can be facilitated.
The role of the mediator in the mediation is to act as a neutral, experienced third party between the opposing parties and facilitate dialogue and negotiation. He will assist the participants by listening carefully to their concerns, expectations, emotions, and motivations. Then, he will help them in finding a way to resolve their conflict.
The mediators can be anyone with a demonstrated interest in mediation and in working with dispute resolution. These individuals may include psychologists, social workers, therapists, and lawyers. They may work in community-based settings such as churches, schools, business establishments, or hospitals.
Potential mediators are required to complete a training program before they can begin mediation work. Upon completion of the program, the trainee is qualified to work as a mediator. Training for mediators is usually provided by professional organizations, either voluntary or paid.
Mediation is more than just the act of talking to each other and negotiating. The two sides must also work together in a partnership to achieve a solution. For example, if a conflict is due to the division of assets or the allocation of liabilities, the mediator must help the parties come to an agreement on how the assets or liabilities should be distributed.
The mediator must be very calm and patient. When a conflict arises during mediation, it is important to have patience. Mediation takes place in an entirely different world from the one we inhabit. For example, if the mediator is dealing with the parents of a child who is battling in court, then he may be confronted with issues that are sensitive to children and to parents. Because of this, the mediator may want to use humour in his or her tone and comments to ensure that the parents are able to retain their composure during the mediation process.
Mediators can also help their clients gain insight and knowledge about a particular topic. They may have to speak about the conflict in abstract terms while their client talks about the issue in a more concrete manner. In some cases, the mediator may be asked to give a speech.
In mediation, it is essential to listen carefully to the responses of the client as well as his or her responses during the mediation process. If these responses are not aligned, the client could be led to accept the other person’s point of view.
This could potentially lead to more problems being presented, leading to increased frustration and anger on the part of the client. It is important to listen to the client, but at the same time keep in mind that the goal of the mediator is to lead the client to a solution.
If you are involved in mediation, you will need to listen carefully to what the client is saying and to his or her reactions. It is important to understand that not all problems are solved or resolved. It is important to realize that some problems must be addressed in order to move forward and move past the problems.
When problems are brought up during mediation, the mediator has to be aware of both his or her client’s views and those of the opposing party. If you are leading the discussions, it is possible that you will agree with your client’s views while disagreeing with the opposing parties. In this case, it is imperative that you state clearly your position so that the other person knows what you really believe. before proceeding any further.
There are several tools which can be used during the mediation process to help you lead the discussion and facilitate the outcome. You may wish to utilize the following tools: an agenda, a map, and charts. You may even wish to use handouts and checklists. However, the most common tool used during mediation is a third party.
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